Lance M. Gowen, MD

Patient Satisfaction Survey

Overall Satisfaction
4.5 out of 5
170 Ratings
167 Comments

Board-Certified in Family MedicinePhoto of Lance M. Gowen

EDUCATION

Medical School: University of Nebraska Medical Center, Omaha, NE
Residency: (Family Practice) Lincoln Family Practice Program, Lincoln NE

Dr. Lance Gowen provides a full range of medical services to patients of all ages. He served as the medical director of a nursing home for nearly 15 years and has a special interest in providing individualized, compassionate care to seniors.

Our experienced physicians and practitioners have a wide range of expertise. Here are some of the ways Fort Mill Family Practice can serve you:

FAMILY MEDICINE SERVICES

  • Physical exams and well women care
  • School, sports and camp physicals
  • Immunizations and preventive care
  • Joint injections
  • Treatment of minor illness and injuries
  • Minor skin procedures
    • Removal of skin lesions
  • Minor surgeries
    • Ingrown toenails
  • Care for chronic conditions, including diabetes and hypertension

SPECIAL SERVICES

  • On-site laboratory

ARE YOU A NEW PATIENT?

Get ready for your first visit and complete our new patient forms in advance.

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.7
Friendliness/courtesy of Care provider
4.4
Likelihood of recommending Care provider
4.5
Care provider efforts to include in decisions
4.6
Care provider explanations of prob/condition
4.5
Care provider concern for questions/worries
4.5
Patients' confidence in Care provider
4.7
Care provider spoke using clear language

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Oct 28, 2019
Everyone is always profesional, kind,and courteous.
Oct 27, 2019
I was very pleased with how quickly I was able to be seen and how smooth the appointment went once I arrived. My last PCP would have be wait over an hour to be seen when I had a scheduled appointment. This was so nice!
Oct 27, 2019
Dr. Gowen was very nice and put me at ease about any concerns I had. The Dr. also advised that he could assist with any future needs such as my annual pap but also offered to refer me to a female college if I preferred which I appreciated.
Oct 27, 2019
Very pleased with not having to wait on anything!
Oct 27, 2019
The nurse was very nice and very quick with her assessment.
Oct 23, 2019
everyone was very helpful and courteous
Oct 23, 2019
I enjoy talking with her
Oct 17, 2019
Great staff!
Oct 17, 2019
Dr. Gowan is a great MD and always is very professional. I had an ear infection too and had time to check me out with that as well
Oct 17, 2019
Called right back and seen quickly and checked out in no time!
Oct 17, 2019
Shannon is the best!
Oct 14, 2019
Very friendly staff, clean waiting area.
Oct 14, 2019
Absolutely the best provider I have seen! Spent time asking questions and very thorough. Very friendly and took his time, very impressed. 8. Already did.
Oct 14, 2019
Great check-in process, very quick.
Oct 14, 2019
*Shannon was very through. Ask questions they have never been ask of me before. Great job!
Oct 14, 2019
Highly recommend this provider & staff.
Oct 14, 2019
Observed hand care, and privacy protected.
Oct 9, 2019
Always good service at this location. Nurse and doctor are attentive and easy to work with. The only issue I've ever had here was with insurance/authorization for a medication. The practice manager called and sorted it out.
Oct 9, 2019
Dr. Gowen pays attention to my issues and will always answer questions.
Oct 9, 2019
never have received instructions to use patient portal. I have no email address for them.
Oct 8, 2019
Attention to my needs
Oct 8, 2019
Shannon and Dr. Gowen are great!
Oct 3, 2019
Friendly and engaging staff.
Sep 26, 2019
Great
Sep 26, 2019
great Job
Sep 26, 2019
good
Sep 26, 2019
good Job
Sep 26, 2019
good
Sep 26, 2019
good
Sep 25, 2019
very good
Sep 25, 2019
good
Sep 25, 2019
good
Sep 25, 2019
good
Sep 25, 2019
good
Sep 25, 2019
Dr. Gowen relays information very clearly. He has a calm demeanor and can put one at ease.
Sep 25, 2019
short waiting time overall
Sep 25, 2019
Shannon is fantastic!
Sep 25, 2019
nice environment
Sep 25, 2019
good service
Sep 25, 2019
friendly and kind
Sep 24, 2019
Appreciate the timeliness required but had to reschedule the first time because of a car problem was 15 minutes late but notified them half hour in advance. When I arrived, they made me reschedule rather than seeing me. Would hope they would have some flexibility to accommodate when that happens.
Sep 2, 2019
Dr. Gowen listens very well to my issues and has addressed each one with great care!
Sep 2, 2019
Couldn't have been better!
Sep 2, 2019
Shannon is always very friendly and makes me feel extremely comfortable.
Sep 2, 2019
all good
Sep 2, 2019
all good
Aug 30, 2019
everything was fine
Aug 25, 2019
Easy check in. Quick response. Polite staff
Aug 25, 2019
Nurse helped me re-establish PMC Network password.
Aug 23, 2019
The service of the administration and process is much improved over the last several years.....keep up the good work
Aug 23, 2019
Not sure what changed when you moved from the old location, but this office is very good and responsive.
Aug 22, 2019
very friendly staff
Aug 22, 2019
I have no issues or problems related to the waiting room or the reception staff.
Aug 22, 2019
I have no issues related to the above questions.
Aug 22, 2019
Nurse/Assistant could have been a little more enthusiastic with her job skills and shown a little more interest in me as a person rather than just another patient that needs vitals taken and information collected.
Aug 22, 2019
No problems related to the above questions.
Aug 15, 2019
Dr was very attentive to my concerns. He took the time to listen to me. I was very happy with the visit.
Aug 9, 2019
Staff is always courteous and helpful
Aug 9, 2019
Dr Gowen is very professional
Aug 9, 2019
never wait long
Aug 9, 2019
Nurse was freindly and helpful
Aug 7, 2019
great
Aug 7, 2019
very likely
Aug 7, 2019
experience always great
Aug 7, 2019
staff very helpful and friendly
Aug 7, 2019
very professional and clean no complaints
Jul 28, 2019
Great experience.
Jul 28, 2019
Good experience
Jul 18, 2019
I get the royal treatment here and I'm a high level nobody.
Jul 17, 2019
called in before scheduled appointment time
Jul 17, 2019
dr personable, caring, unrushed
Jul 17, 2019
good service
Jul 10, 2019
Good overall experience
Jul 10, 2019
Feedback on health was immediate & hopefully, successfully resolved.
Jul 10, 2019
Excellent first visit with Dr, Gowen!
Jul 3, 2019
There were no delays
Jun 30, 2019
good
Jun 30, 2019
over all good
Jun 30, 2019
over all good
Jun 30, 2019
over all good
Jun 30, 2019
good
Jun 30, 2019
seemed good
Jun 28, 2019
thank you Dr. Gowen for being a wonderful Doctor. his assistant, thank you for being so attentive to my needs and to both of you for providing good customer service!!
Jun 24, 2019
very good service. I appreciate the timeliness of your office.
Jun 15, 2019
good
Jun 15, 2019
good
Jun 15, 2019
good
Jun 15, 2019
good
Jun 15, 2019
good
Jun 11, 2019
Very good.
Jun 11, 2019
Good.
Jun 11, 2019
Good.
Jun 11, 2019
Very good experience.
Jun 5, 2019
she was excellent. great patient interaction
Jun 4, 2019
great experience. I was taken in immediately and seen right away.
May 30, 2019
Very satisfied
May 30, 2019
Shows concern
May 30, 2019
Good
May 30, 2019
Always friendly very professional
May 30, 2019
Good
May 30, 2019
Good
May 22, 2019
All the staff at the front desk are friendly seams they work hard
May 22, 2019
She was very nice and friendly dld her job great.
May 12, 2019
I specifically told them where to send my prescription but it was sent to the mail order Rx-so I had to spend my time at home calling both pharmacies three times to correct the mistake. This was specifically irritating since it was an antibiotic I needed right away and could not wait a week for mail order to get it to me! So I think more attention needs to be paid to this type of situation and some common sense used.
May 10, 2019
all people have excellent people skills
May 10, 2019
Dr Gowen always shows concern and works with me.
May 10, 2019
everything went smoothly
May 10, 2019
Excellent
Apr 25, 2019
Super friendly staff on phone and at desk
Apr 25, 2019
Dr. Gowen was very knowledgeable of my condition and treatment options. I like that he was willing to work with me to find a treatment that we both thought would be best. I loved his very relaxed, friendly demeanor. Good bedside manner is important to me.
Apr 25, 2019
Dr. Gowen's nurse was friendly and personable. She didn't just "go through the motions".
Apr 25, 2019
Great practice, top to bottom!
Apr 13, 2019
He takes the time to explain very kind and caring doctor!!
Apr 13, 2019
He Takes time with you to explain everything you need to know!!
Apr 13, 2019
Very good doctor, takes the time to explain everything I need to know!!
Apr 13, 2019
very good!
Apr 5, 2019
I used the online portal to schedule the appointment. Overall a good experience, however I probably received six to eight emails from the portal for varying reasons. This should really be looked into and the portal emails reduced.
Apr 5, 2019
Awesome, friendly and knowledgeable nurse.
Apr 4, 2019
Great first visit
Apr 4, 2019
All went well
Apr 2, 2019
Overall, a great experience.
Apr 2, 2019
Dr. Gowen is very good at diagnosing my health problems.
Apr 2, 2019
Not a problem.
Apr 2, 2019
The best care , in a long time.
Mar 19, 2019
Clean waiting room, and very nice staff.
Mar 10, 2019
Excellent service all around
Mar 3, 2019
everyone is so friendly
Feb 22, 2019
No comments in these areas.
Feb 22, 2019
Was seen before my actual appointment time.
Feb 21, 2019
the people who attended me where very nice
Feb 21, 2019
everything was perfect
Feb 21, 2019
I didn't have to wait
Feb 21, 2019
they were great
Feb 21, 2019
I will recommend this office to all my family and friends
Feb 21, 2019
no complain about anything very satisfying
Feb 15, 2019
great visit, courteous and knowledgeable staff
Feb 15, 2019
excellent doctor and staff, very competent
Feb 15, 2019
staff very attentive, very short waiting for anything
Feb 15, 2019
excellent service and friendly nurse puts patients at ease, she cares for people
Feb 15, 2019
excellent here too
Feb 15, 2019
like I said, very professional and caring for patients
Feb 14, 2019
good
Feb 14, 2019
good
Feb 14, 2019
good
Feb 14, 2019
good
Feb 14, 2019
good
Feb 14, 2019
good
Jan 30, 2019
I was an early am walk in. thought old system of pre 8:30 walk ins still in effect. reception booked me for next available opening and they arranged for doctor to see me pretty quickly. will call next time so as not to put them in that spot again. thankful for the courteous treatment I received
Jan 28, 2019
this was my first visit so I had no issues.
Jan 28, 2019
Shannon was great.
Jan 27, 2019
Very professional
Jan 24, 2019
very professional
Jan 24, 2019
very thorough and understanding
Jan 24, 2019
short wait for blood test
Jan 24, 2019
good experience
Jan 24, 2019
no complaints
Jan 17, 2019
very pleasant experience overall
Jan 17, 2019
showed up early and first thing I did was use the rest room. as I came out of the rest room the nurse was already calling me in to see the doctor. excellent experience
Jan 17, 2019
very kind and professional
Jan 12, 2019
Excellent and professional caring services.Thank you
Jan 11, 2019
always polite and courteous
Jan 11, 2019
Dr Gowen is always professional
Jan 11, 2019
no knowledge
Jan 8, 2019
All good
Jan 3, 2019
awesome staff and nurse
Jan 3, 2019
very curt and to the point which is fine. but also seemed a bit condescending. obviously knowledgeable.
Jan 3, 2019
she was awesome