Lance M. Gowen, MD

Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
303 Ratings
327 Comments

Board-Certified in Family Medicine

Photo of Lance M. Gowen

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EDUCATION

Medical School: University of Nebraska Medical Center, Omaha, NE
Residency: (Family Practice) Lincoln Family Practice Program, Lincoln NE

Dr. Lance Gowen provides a full range of medical services to patients of all ages. He served as the medical director of a nursing home for nearly 15 years and has a special interest in providing individualized, compassionate care to seniors.

Our experienced physicians and practitioners have a wide range of expertise. Here are some of the ways Fort Mill Family Practice can serve you:

FAMILY MEDICINE SERVICES

  • Physical exams and well women care
  • School, sports and camp physicals
  • Immunizations and preventive care
  • Joint injections
  • Treatment of minor illness and injuries
  • Minor skin procedures
    • Removal of skin lesions
  • Minor surgeries
    • Ingrown toenails
  • Care for chronic conditions, including diabetes and hypertension

SPECIAL SERVICES

  • On-site laboratory

ARE YOU A NEW PATIENT?

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.7
Provider showed concern
4.8
Friendliness/courtesy of CP
4.8
CP spoke using clear language
4.7
Provider explained things clearly
4.7
Provider included you in decisions
4.7
Patients' confidence in CP
4.7
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Feb 19, 2021
still waiting for an after care appointment
Feb 14, 2021
Called for appointment in the afternoon, had to leave message and call was returned the next afternoon.
Feb 14, 2021
Dr. Gowen is friendly, professional, easy to talk to with clear explanations.
Feb 14, 2021
They had to draw blood twice because they missed one of the tests the first time I came in.
Feb 14, 2021
Registration on line was simple. Waited in parking lot due to covid. They called me in just before my appointment time and took me directly back to exam room.
Feb 12, 2021
Graeat register Nurses and the ladies in the front desk and people when you make an appoinment and of couse ! the great Doctors.
Feb 12, 2021
I love Dr.Gowen for me and my children,he is exellent!
Feb 12, 2021
I am very pleasure with all the staff and their care for us.
Feb 12, 2021
I really love the staff!
Feb 10, 2021
did not schedule next appointment
Feb 10, 2021
just didn't set a follow up appointment
Feb 5, 2021
always helpful front desk
Feb 5, 2021
Shannon Dr lance assistant is God sent !
Feb 5, 2021
love Shannon taking time to take temperatures at the front door - thanks she cares about safety of the whole staff .
Feb 5, 2021
Staff is always helpful- I have been taking mom to this location for at least 3 years - so far so good ..Dr Lance G. and Shannon are great for mom's needs as primary Care providers.
Feb 5, 2021
Filling in all the patient data each and every time I schedule through the portal is getting tiresome. You have all my history...over, and over, and over.
Feb 5, 2021
Again, very good
Feb 5, 2021
How many times can I say the same thing. The process works, the staff are professional and courteous and the medical staff really care about my health.
Feb 4, 2021
all went well and smothly
Feb 4, 2021
all went well and smoothly
Feb 4, 2021
all went well and smoothly
Feb 4, 2021
all went well and smoothly
Feb 4, 2021
all went wee and smoothly
Feb 4, 2021
all went well and smiothly
Jan 31, 2021
All the staff that I encountered on-site and on the phone prior to setting up the appointment were excellent. Good listening skills exhibited. Courteous and seemed genuinely interested in taking care of things.
Jan 31, 2021
Some of the above questions should have had an N/A option. This was a wellness visit to see if there were any problems, so not everything applied.
Jan 31, 2021
Tired of re-entering the SAME data for each visit. It appears that records are destroyed or something happens between visits and we have to start all over from the beginning and re-enter basic information. This is NOT the office's fault; it is the fault of the conglomerate that owns the doctor's practice. I say this from personal experience.
Jan 30, 2021
great staff
Jan 30, 2021
Never have any issue with scheduling or rescheduling an appointment. Very polite receptionist staff.
Jan 30, 2021
Shannon is the best. Always a pleasure seeing her yearly for my Wellness check.
Jan 30, 2021
Dr. Gowen is extremely knowledgeable; I trust his diagnosis and is the main reason I keep coming back. He's straight forward and I appreciate his candor.
Jan 30, 2021
Never have to wait longer then 5 min; very efficient
Jan 29, 2021
Dr Gowan and his staff treated us very well. We felt right at home and we did it feel rushed. they were very thorough.
Jan 29, 2021
Shannon was excellent!!
Jan 29, 2021
We came here due to a recommendation
Jan 29, 2021
Very professional and friendly.
Jan 28, 2021
ALWAYS A NICE VISIT
Jan 28, 2021
I am lucky to have the BEST nurse ever!
Jan 28, 2021
Great every time
Jan 28, 2021
always very. please and. answers. all. my. questions. and. concerns. very. satisfied
Jan 28, 2021
very. pleased
Jan 28, 2021
always. pleased
Jan 28, 2021
no. complants
Jan 28, 2021
pleased
Jan 28, 2021
very. pleased
Jan 28, 2021
great
Jan 27, 2021
Dr. Gowen and his assistant, Shannon, are always friendly and make me feel comfortable. I would recommend them to anyone.
Jan 27, 2021
we love the Doctor and Staff
Jan 27, 2021
Very good
Jan 27, 2021
Very good
Jan 27, 2021
good
Jan 27, 2021
very good
Jan 27, 2021
We had a very good experience
Jan 24, 2021
Very friendly staff
Jan 23, 2021
Great practice overall, friendly and efficient
Jan 23, 2021
Dr. Gowan is an excellent care provider
Jan 22, 2021
nurse and doctor were great
Jan 22, 2021
Great job
Jan 22, 2021
feel very confident with the staff and doctors
Jan 22, 2021
no issues
Jan 16, 2021
Excellent all around
Jan 16, 2021
Shannon was professional, personable, efficient, and caring.
Jan 16, 2021
Dr. Gowen is thorough, clear, personable, always prepared for my visit, and a good listener who inspires confidence.
Jan 15, 2021
Staff is professional and courteous.
Jan 14, 2021
hard to understand nurse with the Covid mask on
Jan 13, 2021
Good
Jan 13, 2021
very good
Jan 13, 2021
Very professional
Jan 13, 2021
Good
Jan 13, 2021
Very good
Jan 13, 2021
Good
Jan 10, 2021
Overall experience was cordial, professional and comfortable.
Jan 10, 2021
Kind and efficient.
Jan 10, 2021
See previous comments.
Jan 10, 2021
See previous comments.
Jan 10, 2021
N/A
Jan 10, 2021
N/A
Jan 8, 2021
very satisfied
Jan 8, 2021
very good
Jan 8, 2021
good
Jan 8, 2021
good
Jan 8, 2021
good
Jan 8, 2021
good
Jan 8, 2021
I had a very Good Experience. staff and Dr were very Professional, courteous, and kind.
Jan 8, 2021
Shannon is always very Professional, friendly and kind.
Jan 8, 2021
Great Experience!
Jan 8, 2021
I was able to go into my appt. right away, and leave quickly. I did not feel rushed. Dr and Staffgave excellent care...
Jan 6, 2021
no problems, nice , knowledgeable folks
Jan 6, 2021
great experience
Jan 6, 2021
enjoyed visit
Jan 6, 2021
great experience,much better than this survey
Jan 6, 2021
great
Jan 6, 2021
great visit. enjoyed it
Dec 27, 2020
Excellent experience, as always!! I called in from my car and was met at the front door for a temperature check, then brought into the exam room and tended to immediately!
Dec 27, 2020
Always a great experience!
Dec 27, 2020
Dr. Gowen is a great listener and did a wonderful job of explaining my ailment and what he was prescribing. he was very thorough and kind.
Dec 25, 2020
I was told bluntly, perhaps more accurately scolded, by a worker at the door by someone other than my doctor or his nurse, to go back to my car to wait until I was called. I didn't even know I should call to tell them I was there. I didn't get close enough to even read the signs because I was stopped before even getting on the sidewalk. I called after waiting for over 45 minutes. The doctor made an exception and still saw me even though it was so late.
Dec 17, 2020
Shannon is always friendly and courteous.
Dec 12, 2020
staff is always excellent
Dec 12, 2020
I arrived early and was seen early
Dec 11, 2020
Courteous, helpful, clear communicators.
Dec 11, 2020
Very courteous and clear
Dec 11, 2020
My second visit with Dr. Gowan. Very clear, concientious, and good communicator.
Dec 11, 2020
Very good team, especially during this difficult time keeping everyone, staff included, healthy.
Dec 11, 2020
Did register on line, easy to do. Just some repetitive questions and sometimes not enough answer options.
Dec 11, 2020
Always excellent experience but my Patient Portal will not bring up my latest visits. The dates go back years and are not current
Dec 7, 2020
There is a glitch with the text link for registration. It will not open. It was sent by staff multiple times and would not work.
Dec 3, 2020
All was fine in scheduling my appt but wanted to also give info for my mom which had to schedule appt for
Nov 30, 2020
Great experience all around.
Nov 30, 2020
Very painless
Nov 27, 2020
Great, friendly, professional.
Nov 27, 2020
Great people, friendly & professional.
Nov 27, 2020
Always a great efficient friendly visit .
Nov 27, 2020
Never had any bad experiences.
Nov 27, 2020
I like Dr. Gowen but his physicals don't seem very thorough. A med check, quick listen, feel around the neck, and have a nice day.
Nov 21, 2020
Had problems with the email sign in. The website showed me signed in but I kept receiving text messages stating I needed to sign in
Nov 20, 2020
Would love it if they were open nights and weekends.
Nov 20, 2020
The entire staff is fabulous
Nov 20, 2020
I recommend this practice all the time!
Nov 20, 2020
They are always safe and trustworthy
Nov 20, 2020
i always recommend this practice
Nov 20, 2020
There was very little waiting. Highly impressive
Nov 19, 2020
questionnaire taken in car was long and laborious full of info office had. awful!
Nov 18, 2020
awesome people
Nov 18, 2020
love everybody
Nov 14, 2020
always a good experience with the staff there
Nov 14, 2020
Shannon is very thorough and a great asset to have. very attentive and professional.
Nov 13, 2020
Excellent staff and excellent experience.
Nov 2, 2020
i am from up North where we have late evening and weekend visits. The office hours can be expanded; however, everything else was great.
Nov 2, 2020
Dr. Gowen was very nice and patient with my mother. in all fairness, he does not know much about her history, as we have not supplied any medical records for his review. So he cannot offer much advice on her health needs until he gets to see and learn her more. For where she is, a physical visit every six months is all that is required for now unless the bloodwork indicated something else.
Nov 2, 2020
The staff was very patient and despite COVID, handled us as normally as possible.
Nov 2, 2020
There were no delays; everything went smoothly.
Oct 29, 2020
All was very good
Oct 29, 2020
excellent
Oct 29, 2020
dr gowen is a very good listener also.
Oct 29, 2020
excellent
Oct 29, 2020
excellent
Oct 29, 2020
Good and timely
Oct 23, 2020
good experience
Oct 21, 2020
great visit.
Oct 21, 2020
Shannon is great.
Oct 21, 2020
Dr Gowan is excellent.
Oct 21, 2020
no problem visiting this office
Oct 21, 2020
she is very good
Oct 21, 2020
usually about 30 minutes
Oct 16, 2020
had short wait in car. not a problem
Oct 16, 2020
the nurse whose name I always want to remember is just so friendly. puts me totally at ease.
Oct 16, 2020
always appreciate the extra care during these times of Covid
Oct 16, 2020
all good
Oct 16, 2020
everything went fine for me no problems.
Oct 16, 2020
It's always a pleasure seeing dr. Gowan and his staff, like always.
Oct 16, 2020
Shannon is my favorite Nurse on earth
Oct 16, 2020
Dr. Gowan is a great fit for me. He is a very good listener and that is so important
Oct 9, 2020
Shannon is excellent
Oct 9, 2020
dr Gowan is wonderful doctor. asset to practice
Oct 8, 2020
no comment
Oct 8, 2020
Shannon is a great nurse assistant
Oct 8, 2020
no comment
Oct 8, 2020
no comment
Oct 4, 2020
good
Oct 4, 2020
good
Oct 4, 2020
good
Oct 4, 2020
good
Oct 4, 2020
good
Oct 4, 2020
good
Oct 3, 2020
great and on schedule
Oct 3, 2020
great
Oct 3, 2020
good
Oct 3, 2020
great
Oct 3, 2020
great
Oct 1, 2020
very good experience and Doctor was very patient and listened it was definitely good experience
Oct 1, 2020
good
Oct 1, 2020
good
Sep 28, 2020
polite, professional and prompt
Sep 28, 2020
prompt and professional
Sep 26, 2020
Very friendly office.
Sep 26, 2020
No problems.
Sep 26, 2020
Have been a patient here for eight years and will continue.
Sep 26, 2020
No issues.
Sep 26, 2020
Keep up the good work.
Sep 26, 2020
Minimal delay time from start to finish.
Sep 24, 2020
the main thing I noticed was a lack of empathy for my issue and being personable
Sep 23, 2020
staff extends every courtesy while there
Sep 23, 2020
made me feel at ease prior to blood pressure check.
Sep 23, 2020
I have trust in Dr. Gowen.
Sep 16, 2020
having problems with portal can't log in
Sep 13, 2020
in spite of COVID-19, appointment went smoothly.
Sep 13, 2020
hard to understand everything that was said because of mandatory masks.
Sep 11, 2020
staff professional and cordial
Sep 4, 2020
appreciate all the great care!
Sep 3, 2020
Good
Sep 3, 2020
Good
Sep 3, 2020
Good
Sep 3, 2020
good
Sep 3, 2020
Good
Aug 31, 2020
good
Aug 31, 2020
ok
Aug 31, 2020
excellent
Aug 28, 2020
very non covid
Aug 26, 2020
easy to make appts. Staff has always been nice.
Aug 26, 2020
great very nice
Aug 20, 2020
Shannon and Dr.Gowen best combo ever.
Aug 20, 2020
Shannon always on her game. Professional, polite, pleasant and a sense of humor.
Aug 20, 2020
Dr. Gowen best primary I've ever had
Aug 20, 2020
In and out with attention to detail leaving with the things I needed.
Aug 17, 2020
I was very impressed with the knowledge , friendly staff and overall feeling they care about my wellbeing
Aug 17, 2020
very prompt and friendly
Aug 17, 2020
I could not have been treated better
Aug 17, 2020
it was awesome to visit a doctor who expressed genuine interest
Aug 13, 2020
I had to suggest the blood test include A1c which turned out to be very high.
Aug 13, 2020
My annual physical was not very thorough which seems to reflect Medicare standards.
Aug 12, 2020
Shannon a pro. "Knows me" and always takes her time. she will converse at a personal level; never "clinicspeak"
Aug 12, 2020
fast referrals. good follow up I've not had elsewhere
Aug 12, 2020
always very fast entry.
Aug 12, 2020
exceptional experience!!! Dr. Gowen is a great phychian, both he and his MA are wonderful. Proud to call him my provider.
Aug 12, 2020
great listener, very courteous
Aug 12, 2020
highly recommended, seemed very concerned
Aug 12, 2020
no wait time, very professional
Aug 8, 2020
Good
Aug 8, 2020
Excellent
Aug 1, 2020
I was there for an annual physical. It seemed like there was a rush to get me out of there as there were very few physical exam procedures done other than looking into my throat, listening to my heart, feeling the abdomen and neck. Lungs weren't listened to nor knee reflex.
Aug 1, 2020
didn't see anyone wash hands. This may have been done before or after they left the room.
Aug 1, 2020
Shannon was very friendly and professional
Jul 30, 2020
Things went very smooth for both my wife and me.
Jul 30, 2020
Dry efficient
Jul 27, 2020
very nice people
Jul 27, 2020
I really like Dr. Gowan. He's a very caring person that makes me feel comfortable. I would recommend him to anyone.
Jul 25, 2020
Nurse Shannon was great. Very efficient overall.
Jul 25, 2020
Shannon was great!
Jul 25, 2020
Dr Gowan is attentive & very good overall.
Jul 25, 2020
Lab time to give blood took a bit, but there was only 1 person working.
Jul 22, 2020
Good group here. I wouldn't mess with it!!
Jul 22, 2020
Great as always!
Jul 22, 2020
Great!
Jul 22, 2020
Great!
Jul 22, 2020
Great!
Jul 21, 2020
All is great now awaiting the results of my routine blood work to be posted.
Jul 21, 2020
great
Jul 21, 2020
greatest
Jul 21, 2020
great job
Jul 21, 2020
need to work on lab updates lab equipment- computer
Jul 21, 2020
good
Jul 19, 2020
experience was very positive
Jul 19, 2020
need more interaction to recommend.
Jul 19, 2020
with more experiences
Jul 18, 2020
Shannon is always great!
Jul 16, 2020
Dr Gowen is always very good at taking the time to explain everything to me.. You are never rushed in and out!!
Jul 12, 2020
I had issues getting out of my car, nurse went and got me a wheel chair to help get out my car Wow, thanks to the entire staff!!!!!!!!!
Jul 12, 2020
Because of the coronavirus, everything was planned and I followed those plans, so everything went Fast, Fun and very Friendly.
Jul 10, 2020
dr Gowan is excellent
Jul 9, 2020
excellent care all the way around, from receptionist, lab work and scheduled appointment.
Jul 9, 2020
excellent care and helpfulness in all my concerns.
Jul 9, 2020
feel at ease with the way the caregiver talks with me and explains why I should take the medication prescribed.
Jul 9, 2020
all took recommend precautions for Covid 19 so I felt perfectly safe going to see my doctor.
Jul 9, 2020
already have my daughter going and some of my friends, and will recommend if asked.
Jul 9, 2020
was in and out in 20 minutes, including lab work done.
Jul 5, 2020
very efficient
Jul 5, 2020
I had my ear cleaned out. I was in and out in 15 minutes!
Jul 2, 2020
good visit
Jun 27, 2020
Thanks Dr Gowen and Shannon, we appreciate you very much
Jun 26, 2020
very friendly and made us feel comfortable
Jun 26, 2020
the entire staff was very professional and friendly
Jun 25, 2020
great practice
Jun 24, 2020
The staff is always professional and helpful.
Jun 24, 2020
Good COVID 19 protocols for patient services
Jun 24, 2020
The welcome and the exam were all I have come to expect from Dr. Gowen and his staff: welcoming , friendly and professional.
Jun 22, 2020
my visits are always good there.
Jun 22, 2020
Shannon is the best!!!
Jun 18, 2020
helped me with a wheelchair
Jun 17, 2020
excellentwelcoming considerate friendly
Jun 17, 2020
Always get the best of care
Jun 17, 2020
Best Dr and Nurse I could ever haveVery thankful for them
Jun 17, 2020
I felt very comfortable
Jun 17, 2020
Always recommend them to others
Jun 17, 2020
very much on time and welcoming and took necessary precautions due to Covid-19
Jun 12, 2020
Excellent service across the board.
Jun 12, 2020
excellent service - appreciate the care I always receive
Jun 12, 2020
I have total confidence in Dr Gowen
Jun 12, 2020
in and out with no delays
Jun 12, 2020
Dr Gowen and staff are 1st Rate
Jun 12, 2020
Very Friendly staff
Jun 12, 2020
new system due to Covid 19 and things went very quiclky
May 29, 2020
The Staff is Great! Dr Gowan is an Excellent Dr.He answered all of my questions, and explained everything very clearly.
May 29, 2020
Dr. Gowan's nurse is Awesome!
May 29, 2020
I felt like the Dr listened and answered all of myquestions.
May 29, 2020
good experience.
May 29, 2020
I had a Wonderful experience from the time I arrivedin the Parking Lot to the time I left.Dr Gowan's nurse is very friendly andknowledgeable. she also answered all of my questions.
May 29, 2020
Dr Gowen. Shannon, and the office staff are all very friendly. The wait time is minimal which is great.
May 22, 2020
same good things
May 22, 2020
all good
May 22, 2020
all good
May 22, 2020
all good
May 22, 2020
all good
May 22, 2020
good stuff
May 22, 2020
Because of the COVID-19 virus, I was met at the door by the nurse, who took my temperature before entering. She led me to a room and took all info needed. The doctor came in a few minutes later. Very prompt and efficient.
May 22, 2020
Dr. Gowan is very personable and caring.
May 18, 2020
Very good experience with Dr Gowen and his Nurse assistants, tremendous compassion and professionalism
May 18, 2020
I can't remember the nurse assistant's name, but she is always very kind, professional, attentive and a true professional
May 18, 2020
Dr Gowen, is one of the best doctors i have experienced in my life, his demeanor instills confidence and sense of compassion instills optimism in the treatment process. I have recommended Dr Gowen to several people since i have started seeing him. He is fantastic.
May 18, 2020
Precautions for cleanliness were very good
May 18, 2020
Would highly recommend this practice to everyone
May 18, 2020
Contactless check in at front of building was very organized and appreciated
May 15, 2020
very good experience. I have been a patient with this practice close to 35 years.
May 15, 2020
wearing masks by the staff during this COVID 19 crisis seemed to be optional. staff would include everyone from registration, doctors, nurses. I will not rat out specific individuals.
May 15, 2020
always good experience.
May 10, 2020
Excellent
May 10, 2020
VERY VERY EXCELLENT
May 8, 2020
Great nurse staff and doctors too.
May 8, 2020
I had a standard physical with no ailments but Dr Gowen was great.
May 8, 2020
staff all had masks on
May 8, 2020
Dr Gowan's nurse is the best!!!!
May 8, 2020
again. she is the greatest!!
May 8, 2020
We really like Dr Gowan !!!
May 6, 2020
normal
May 1, 2020
No complaints at all.Very pleased with my appointment.
May 1, 2020
Very good experience.
May 1, 2020
No complaints at all.Good experience.
May 1, 2020
There were no delays.
May 1, 2020
Dr Gowen is a terrific physician!
May 1, 2020
We have only going to this Dr. for about 9 months. We relocated to SC a year ago. This office has always been very accommodating. The Drs assistant is FANTASTIC. she is a very caring person and very personable.
Apr 30, 2020
professional, efficient and much better than it used to be when the practice was in Gold Hill road
Apr 29, 2020
the staff that takes care of my needs are so efficient professional kind caring and I would highly speak so well about them out in the field!!!
Apr 29, 2020
no comments
Apr 29, 2020
no comment
Apr 29, 2020
no comment
Apr 29, 2020
no comment
Apr 29, 2020
no comments