Lance M. Gowen, MD

Patient Satisfaction Survey

Overall Satisfaction
4.6 out of 5
324 Ratings
335 Comments

Board-Certified in Family Medicine

Photo of Lance M. Gowen

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EDUCATION

Medical School: University of Nebraska Medical Center, Omaha, NE
Residency: (Family Practice) Lincoln Family Practice Program, Lincoln NE

Dr. Lance Gowen provides a full range of medical services to patients of all ages. He served as the medical director of a nursing home for nearly 15 years and has a special interest in providing individualized, compassionate care to seniors.

Our experienced physicians and practitioners have a wide range of expertise. Here are some of the ways Fort Mill Family Practice can serve you:

FAMILY MEDICINE SERVICES

  • Physical exams and well women care
  • School, sports and camp physicals
  • Immunizations and preventive care
  • Joint injections
  • Treatment of minor illness and injuries
  • Minor skin procedures
    • Removal of skin lesions
  • Minor surgeries
    • Ingrown toenails
  • Care for chronic conditions, including diabetes and hypertension

SPECIAL SERVICES

  • On-site laboratory

ARE YOU A NEW PATIENT?

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.6
Provider showed concern
4.7
Friendliness/courtesy of CP
4.7
CP spoke using clear language
4.6
Provider explained things clearly
4.6
Provider included you in decisions
4.6
Patients' confidence in CP
4.6
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
May 29, 2021
great doctor, great office. I have recommended this office to friends
May 22, 2021
Always, very professional and kind service from Doctors, assistants and at front desk.
May 22, 2021
Congrats to Jerdella
May 22, 2021
Dr. Lance Gowen, an excellent professional and kind person.
May 20, 2021
Great all around
May 16, 2021
Everything was great but I didn't like having to fill out a registration on my phone in the parking lot
May 12, 2021
I love Fort Mill Family Practice. been going for forty years.
May 12, 2021
the assistant was very good.
May 12, 2021
I tell me friends how wonderful Dr. Gowen is to his patients.
Apr 30, 2021
generally a good experience
Apr 29, 2021
excellent service throughout
Apr 29, 2021
JD is a great new addition
Apr 29, 2021
Currently I am an easy patient very straightforward but Dr. Gowan handles me excellent
Apr 29, 2021
everything excellent
Apr 29, 2021
I feel like a VIP
Apr 28, 2021
waited 12 minutes on hold when registering at the door. no one actually picked up so I had to hang up and walk to the door. got told I had to go back out to my car and call!!!
Apr 25, 2021
needed to use their wheelchair and it was brought out to us. They assisted with taking Dennis inside. very courteous.
Apr 24, 2021
always a great experience when I come in to see a doctor
Apr 22, 2021
Excellent
Apr 22, 2021
Excellent
Apr 22, 2021
Excellent
Apr 22, 2021
Excellent
Apr 22, 2021
Excellent, excellent, excellent!
Apr 22, 2021
Very good
Apr 22, 2021
everyone was very friendly
Apr 22, 2021
nurse was excellent
Apr 22, 2021
he was very compassionate and listened to my questions
Apr 22, 2021
easy registration
Apr 20, 2021
excellently experience, highly recommend. Very professional.
Apr 16, 2021
my main issue is after providing my records 6 months ago the office scheduled me for a follow up visit, when I was actually due for an annual check up. they then scheduled my annual check up for this 4/12 visit but again I had only a mini or follow up visit. I didn't know this ahead of time. when staff brought this to the doctor's attention he said he didn't have time to perform that at this time. so now I have been without a full check up for a year and a half. I don't think my insurance will pay if I schedule a full check up so soon after this visit. I was very upset by this. doesn't the office track when we are due for full check ups?
Apr 15, 2021
excellent reception and ease at check in office staff is on point!!
Apr 15, 2021
excellent and professional, knowledgable and a pleasure!
Apr 15, 2021
reception, exam room very clean, waiting area clean and spaced out for covid seating!
Apr 15, 2021
no delays at all
Apr 6, 2021
good
Apr 6, 2021
good
Apr 6, 2021
good
Apr 6, 2021
good
Apr 6, 2021
good
Apr 6, 2021
good
Apr 1, 2021
Great people.
Apr 1, 2021
Great folks
Apr 1, 2021
Dr Gowen is great. I would recommend him to anyone.
Mar 31, 2021
very professional attentive
Mar 31, 2021
love Dr Gowen and his staff. everyone is extremely friendly and good at responding to questions
Mar 31, 2021
no wait. went right after I called from the parking lot
Mar 30, 2021
good experience
Mar 30, 2021
good
Mar 30, 2021
good
Mar 30, 2021
good
Mar 30, 2021
good
Mar 30, 2021
good experience
Mar 27, 2021
Been a patient for years, always great customer service
Mar 27, 2021
Always great!
Mar 27, 2021
Dr Gowen, is by far the best Dr. ive ever seen anywhere, its like hanging out with a friend who is also a Dr....i have total confidence in what he recommends for my care.
Mar 25, 2021
i was early by my mistake but they nicely took me early...they r alwaus pleasant and welcoming
Mar 25, 2021
shannon is great. always a pleasure
Mar 25, 2021
all good every time i visit
Mar 25, 2021
all good
Mar 25, 2021
all good..in and out.prescriptions sent immediately
Mar 25, 2021
Always very efficient and easy checkin process, staff is great
Mar 25, 2021
Dr Gowens Nurse/Assistant who always takes care of me is absolutely wonderful, (wish I had her name to mention ), but she is fabulous
Mar 25, 2021
Dr Gowen is always spot on with analysis and Reccomendations for care/treatment. Very understanding and empathetic to all of my concerns. i would never consider going to another Doctor, always great
Mar 25, 2021
very organized and efficient from start to end
Mar 25, 2021
love this facility, Dr Gowen and assistant are awesome!
Mar 25, 2021
great. no waiting
Mar 25, 2021
great
Mar 25, 2021
everything was great
Mar 25, 2021
YB
Mar 25, 2021
great
Mar 23, 2021
Everyone is always friendly and helpful.
Mar 18, 2021
The nurse (?) who interviewed me and took my vitals was very pleasant and professional. Made me feel at ease.
Mar 18, 2021
Actually got in a few minutes ahead of time
Mar 18, 2021
very helpful friendly staff
Mar 17, 2021
Online check-in is a long and drawn out process with questions that ask for information that should already be on file. It's ridiculous the number of questions asked.
Mar 17, 2021
Again, the registration and check-in process is too drawn out. You are asked for the same information every time for every appointment. Patient history should already be on file so asking for that same information over and over again is ridiculous.
Mar 16, 2021
good
Mar 16, 2021
good
Mar 16, 2021
good
Mar 16, 2021
good
Mar 16, 2021
good
Mar 16, 2021
good
Mar 13, 2021
Everyone is always friendly and attentive. Never had one bad experience.
Mar 13, 2021
The nurse is always plesant
Mar 13, 2021
Everything was communicated to the Dr.
Mar 13, 2021
Arrived, called to check-in and was taken to the exam room quickly
Mar 11, 2021
staff helpful and friendly
Mar 11, 2021
once in the exam room it was very timely from start to finish
Mar 11, 2021
the registration system apparently had an incorrect or incomplete birthdate which prevented me from completing an advanced registration.
Mar 10, 2021
excellent visit.
Mar 5, 2021
all good
Mar 5, 2021
all good
Mar 5, 2021
all good
Mar 5, 2021
all good
Mar 5, 2021
all good
Mar 5, 2021
all good
Mar 5, 2021
Dr. Gowen's nurse is amazing. she always takes time to talk to me and makes me feel extremely comfortable and we'll taken care of.
Mar 5, 2021
Fast, Fun and Wonderful
Mar 5, 2021
Very good experiece
Mar 5, 2021
Excellent experience with nurse, very helpful and caring.
Mar 5, 2021
Excellent physician and nurse care.
Mar 5, 2021
Excellent staff
Mar 5, 2021
Would recommend
Mar 5, 2021
Very good experience
Mar 4, 2021
totally satisfied with the service.
Mar 1, 2021
I wish they had let me know what a 'wellness check' was beforehand; the email I received saying I was due made me think it was my physical because that is how I first came to make an appointment here. Never had a 'wellness check' before. That was odd for me, as I am perfectly capable of taking care of myself. Waste of Medicare money & my time. It was not this office's fault that I didn't know it was not my physical. I love the treatment I get here.
Mar 1, 2021
Once again: I had a hard time understanding why I was there & couldn't even really talk to the doctor about concerns because it was a 'wellness check'
Mar 1, 2021
I do not need a 'wellness check'
Mar 1, 2021
Shannon is always so nice and professional. She is great at her job.
Mar 1, 2021
Dr. Gowen is always on time and is very professional during the visit. He is very knowledgeable and a great doctor!
Feb 19, 2021
still waiting for an after care appointment
Feb 14, 2021
Called for appointment in the afternoon, had to leave message and call was returned the next afternoon.
Feb 14, 2021
Dr. Gowen is friendly, professional, easy to talk to with clear explanations.
Feb 14, 2021
They had to draw blood twice because they missed one of the tests the first time I came in.
Feb 14, 2021
Registration on line was simple. Waited in parking lot due to covid. They called me in just before my appointment time and took me directly back to exam room.
Feb 12, 2021
Graeat register Nurses and the ladies in the front desk and people when you make an appoinment and of couse ! the great Doctors.
Feb 12, 2021
I love Dr.Gowen for me and my children,he is exellent!
Feb 12, 2021
I am very pleasure with all the staff and their care for us.
Feb 12, 2021
I really love the staff!
Feb 10, 2021
did not schedule next appointment
Feb 10, 2021
just didn't set a follow up appointment
Feb 5, 2021
always helpful front desk
Feb 5, 2021
Shannon Dr lance assistant is God sent !
Feb 5, 2021
love Shannon taking time to take temperatures at the front door - thanks she cares about safety of the whole staff .
Feb 5, 2021
Staff is always helpful- I have been taking mom to this location for at least 3 years - so far so good ..Dr Lance G. and Shannon are great for mom's needs as primary Care providers.
Feb 5, 2021
Filling in all the patient data each and every time I schedule through the portal is getting tiresome. You have all my history...over, and over, and over.
Feb 5, 2021
Again, very good
Feb 5, 2021
How many times can I say the same thing. The process works, the staff are professional and courteous and the medical staff really care about my health.
Feb 4, 2021
all went well and smothly
Feb 4, 2021
all went well and smoothly
Feb 4, 2021
all went well and smoothly
Feb 4, 2021
all went well and smoothly
Feb 4, 2021
all went wee and smoothly
Feb 4, 2021
all went well and smiothly
Jan 31, 2021
All the staff that I encountered on-site and on the phone prior to setting up the appointment were excellent. Good listening skills exhibited. Courteous and seemed genuinely interested in taking care of things.
Jan 31, 2021
Some of the above questions should have had an N/A option. This was a wellness visit to see if there were any problems, so not everything applied.
Jan 31, 2021
Tired of re-entering the SAME data for each visit. It appears that records are destroyed or something happens between visits and we have to start all over from the beginning and re-enter basic information. This is NOT the office's fault; it is the fault of the conglomerate that owns the doctor's practice. I say this from personal experience.
Jan 30, 2021
great staff
Jan 30, 2021
Never have any issue with scheduling or rescheduling an appointment. Very polite receptionist staff.
Jan 30, 2021
Shannon is the best. Always a pleasure seeing her yearly for my Wellness check.
Jan 30, 2021
Dr. Gowen is extremely knowledgeable; I trust his diagnosis and is the main reason I keep coming back. He's straight forward and I appreciate his candor.
Jan 30, 2021
Never have to wait longer then 5 min; very efficient
Jan 29, 2021
Dr Gowan and his staff treated us very well. We felt right at home and we did it feel rushed. they were very thorough.
Jan 29, 2021
Shannon was excellent!!
Jan 29, 2021
We came here due to a recommendation
Jan 29, 2021
Very professional and friendly.
Jan 28, 2021
ALWAYS A NICE VISIT
Jan 28, 2021
I am lucky to have the BEST nurse ever!
Jan 28, 2021
Great every time
Jan 28, 2021
always very. please and. answers. all. my. questions. and. concerns. very. satisfied
Jan 28, 2021
very. pleased
Jan 28, 2021
always. pleased
Jan 28, 2021
no. complants
Jan 28, 2021
pleased
Jan 28, 2021
very. pleased
Jan 28, 2021
great
Jan 27, 2021
Dr. Gowen and his assistant, Shannon, are always friendly and make me feel comfortable. I would recommend them to anyone.
Jan 27, 2021
we love the Doctor and Staff
Jan 27, 2021
Very good
Jan 27, 2021
Very good
Jan 27, 2021
good
Jan 27, 2021
very good
Jan 27, 2021
We had a very good experience
Jan 24, 2021
Very friendly staff
Jan 23, 2021
Great practice overall, friendly and efficient
Jan 23, 2021
Dr. Gowan is an excellent care provider
Jan 22, 2021
nurse and doctor were great
Jan 22, 2021
Great job
Jan 22, 2021
feel very confident with the staff and doctors
Jan 22, 2021
no issues
Jan 16, 2021
Excellent all around
Jan 16, 2021
Shannon was professional, personable, efficient, and caring.
Jan 16, 2021
Dr. Gowen is thorough, clear, personable, always prepared for my visit, and a good listener who inspires confidence.
Jan 15, 2021
Staff is professional and courteous.
Jan 14, 2021
hard to understand nurse with the Covid mask on
Jan 13, 2021
Good
Jan 13, 2021
very good
Jan 13, 2021
Very professional
Jan 13, 2021
Good
Jan 13, 2021
Very good
Jan 13, 2021
Good
Jan 10, 2021
Overall experience was cordial, professional and comfortable.
Jan 10, 2021
Kind and efficient.
Jan 10, 2021
See previous comments.
Jan 10, 2021
See previous comments.
Jan 10, 2021
N/A
Jan 10, 2021
N/A
Jan 8, 2021
very satisfied
Jan 8, 2021
very good
Jan 8, 2021
good
Jan 8, 2021
good
Jan 8, 2021
good
Jan 8, 2021
good
Jan 8, 2021
I had a very Good Experience. staff and Dr were very Professional, courteous, and kind.
Jan 8, 2021
Shannon is always very Professional, friendly and kind.
Jan 8, 2021
Great Experience!
Jan 8, 2021
I was able to go into my appt. right away, and leave quickly. I did not feel rushed. Dr and Staffgave excellent care...
Jan 6, 2021
no problems, nice , knowledgeable folks
Jan 6, 2021
great experience
Jan 6, 2021
enjoyed visit
Jan 6, 2021
great experience,much better than this survey
Jan 6, 2021
great
Jan 6, 2021
great visit. enjoyed it
Dec 27, 2020
Excellent experience, as always!! I called in from my car and was met at the front door for a temperature check, then brought into the exam room and tended to immediately!
Dec 27, 2020
Always a great experience!
Dec 27, 2020
Dr. Gowen is a great listener and did a wonderful job of explaining my ailment and what he was prescribing. he was very thorough and kind.
Dec 25, 2020
I was told bluntly, perhaps more accurately scolded, by a worker at the door by someone other than my doctor or his nurse, to go back to my car to wait until I was called. I didn't even know I should call to tell them I was there. I didn't get close enough to even read the signs because I was stopped before even getting on the sidewalk. I called after waiting for over 45 minutes. The doctor made an exception and still saw me even though it was so late.
Dec 17, 2020
Shannon is always friendly and courteous.
Dec 12, 2020
staff is always excellent
Dec 12, 2020
I arrived early and was seen early
Dec 11, 2020
Courteous, helpful, clear communicators.
Dec 11, 2020
Very courteous and clear
Dec 11, 2020
My second visit with Dr. Gowan. Very clear, concientious, and good communicator.
Dec 11, 2020
Very good team, especially during this difficult time keeping everyone, staff included, healthy.
Dec 11, 2020
Did register on line, easy to do. Just some repetitive questions and sometimes not enough answer options.
Dec 11, 2020
Always excellent experience but my Patient Portal will not bring up my latest visits. The dates go back years and are not current
Dec 7, 2020
There is a glitch with the text link for registration. It will not open. It was sent by staff multiple times and would not work.
Dec 3, 2020
All was fine in scheduling my appt but wanted to also give info for my mom which had to schedule appt for
Nov 30, 2020
Great experience all around.
Nov 30, 2020
Very painless
Nov 27, 2020
Great, friendly, professional.
Nov 27, 2020
Great people, friendly & professional.
Nov 27, 2020
Always a great efficient friendly visit .
Nov 27, 2020
Never had any bad experiences.
Nov 27, 2020
I like Dr. Gowen but his physicals don't seem very thorough. A med check, quick listen, feel around the neck, and have a nice day.
Nov 21, 2020
Had problems with the email sign in. The website showed me signed in but I kept receiving text messages stating I needed to sign in
Nov 20, 2020
Would love it if they were open nights and weekends.
Nov 20, 2020
The entire staff is fabulous
Nov 20, 2020
I recommend this practice all the time!
Nov 20, 2020
They are always safe and trustworthy
Nov 20, 2020
i always recommend this practice
Nov 20, 2020
There was very little waiting. Highly impressive
Nov 19, 2020
questionnaire taken in car was long and laborious full of info office had. awful!
Nov 18, 2020
awesome people
Nov 18, 2020
love everybody
Nov 14, 2020
always a good experience with the staff there
Nov 14, 2020
Shannon is very thorough and a great asset to have. very attentive and professional.
Nov 13, 2020
Excellent staff and excellent experience.
Nov 2, 2020
i am from up North where we have late evening and weekend visits. The office hours can be expanded; however, everything else was great.
Nov 2, 2020
Dr. Gowen was very nice and patient with my mother. in all fairness, he does not know much about her history, as we have not supplied any medical records for his review. So he cannot offer much advice on her health needs until he gets to see and learn her more. For where she is, a physical visit every six months is all that is required for now unless the bloodwork indicated something else.
Nov 2, 2020
The staff was very patient and despite COVID, handled us as normally as possible.
Nov 2, 2020
There were no delays; everything went smoothly.
Oct 29, 2020
All was very good
Oct 29, 2020
excellent
Oct 29, 2020
dr gowen is a very good listener also.
Oct 29, 2020
excellent
Oct 29, 2020
excellent
Oct 29, 2020
Good and timely
Oct 23, 2020
good experience
Oct 21, 2020
great visit.
Oct 21, 2020
Shannon is great.
Oct 21, 2020
Dr Gowan is excellent.
Oct 21, 2020
no problem visiting this office
Oct 21, 2020
she is very good
Oct 21, 2020
usually about 30 minutes
Oct 16, 2020
had short wait in car. not a problem
Oct 16, 2020
the nurse whose name I always want to remember is just so friendly. puts me totally at ease.
Oct 16, 2020
always appreciate the extra care during these times of Covid
Oct 16, 2020
all good
Oct 16, 2020
everything went fine for me no problems.
Oct 16, 2020
It's always a pleasure seeing dr. Gowan and his staff, like always.
Oct 16, 2020
Shannon is my favorite Nurse on earth
Oct 16, 2020
Dr. Gowan is a great fit for me. He is a very good listener and that is so important
Oct 9, 2020
Shannon is excellent
Oct 9, 2020
dr Gowan is wonderful doctor. asset to practice
Oct 8, 2020
no comment
Oct 8, 2020
Shannon is a great nurse assistant
Oct 8, 2020
no comment
Oct 8, 2020
no comment
Oct 4, 2020
good
Oct 4, 2020
good
Oct 4, 2020
good
Oct 4, 2020
good
Oct 4, 2020
good
Oct 4, 2020
good
Oct 3, 2020
great and on schedule
Oct 3, 2020
great
Oct 3, 2020
good
Oct 3, 2020
great
Oct 3, 2020
great
Oct 1, 2020
very good experience and Doctor was very patient and listened it was definitely good experience
Oct 1, 2020
good
Oct 1, 2020
good
Sep 28, 2020
polite, professional and prompt
Sep 28, 2020
prompt and professional
Sep 26, 2020
Very friendly office.
Sep 26, 2020
No problems.
Sep 26, 2020
Have been a patient here for eight years and will continue.
Sep 26, 2020
No issues.
Sep 26, 2020
Keep up the good work.
Sep 26, 2020
Minimal delay time from start to finish.
Sep 24, 2020
the main thing I noticed was a lack of empathy for my issue and being personable
Sep 23, 2020
staff extends every courtesy while there
Sep 23, 2020
made me feel at ease prior to blood pressure check.
Sep 23, 2020
I have trust in Dr. Gowen.
Sep 16, 2020
having problems with portal can't log in
Sep 13, 2020
in spite of COVID-19, appointment went smoothly.
Sep 13, 2020
hard to understand everything that was said because of mandatory masks.
Sep 11, 2020
staff professional and cordial
Sep 4, 2020
appreciate all the great care!
Sep 3, 2020
Good
Sep 3, 2020
Good
Sep 3, 2020
Good
Sep 3, 2020
good
Sep 3, 2020
Good
Aug 31, 2020
good
Aug 31, 2020
ok
Aug 31, 2020
excellent
Aug 28, 2020
very non covid
Aug 26, 2020
easy to make appts. Staff has always been nice.
Aug 26, 2020
great very nice
Aug 20, 2020
Shannon and Dr.Gowen best combo ever.
Aug 20, 2020
Shannon always on her game. Professional, polite, pleasant and a sense of humor.
Aug 20, 2020
Dr. Gowen best primary I've ever had
Aug 20, 2020
In and out with attention to detail leaving with the things I needed.
Aug 17, 2020
I was very impressed with the knowledge , friendly staff and overall feeling they care about my wellbeing
Aug 17, 2020
very prompt and friendly
Aug 17, 2020
I could not have been treated better
Aug 17, 2020
it was awesome to visit a doctor who expressed genuine interest
Aug 13, 2020
I had to suggest the blood test include A1c which turned out to be very high.
Aug 13, 2020
My annual physical was not very thorough which seems to reflect Medicare standards.
Aug 12, 2020
Shannon a pro. "Knows me" and always takes her time. she will converse at a personal level; never "clinicspeak"
Aug 12, 2020
fast referrals. good follow up I've not had elsewhere
Aug 12, 2020
always very fast entry.
Aug 12, 2020
exceptional experience!!! Dr. Gowen is a great phychian, both he and his MA are wonderful. Proud to call him my provider.
Aug 12, 2020
great listener, very courteous
Aug 12, 2020
highly recommended, seemed very concerned
Aug 12, 2020
no wait time, very professional
Aug 8, 2020
Good
Aug 8, 2020
Excellent
Aug 1, 2020
I was there for an annual physical. It seemed like there was a rush to get me out of there as there were very few physical exam procedures done other than looking into my throat, listening to my heart, feeling the abdomen and neck. Lungs weren't listened to nor knee reflex.
Aug 1, 2020
didn't see anyone wash hands. This may have been done before or after they left the room.
Aug 1, 2020
Shannon was very friendly and professional
Jul 30, 2020
Things went very smooth for both my wife and me.
Jul 30, 2020
Dry efficient